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Consumer Complaints
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Planet Fitness - Ormond BEach, FL - Unfair Billing Practices
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Topic: Planet Fitness - Ormond BEach, FL - Unfair Billing Practices (Read 458 times)
POinOB
New Member
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Planet Fitness - Ormond BEach, FL - Unfair Billing Practices
«
on:
January 22, 2010, 12:51:57 PM »
I originally signed up for the $10 per mont no contract membership for myself and my granddaugter in December. In the end of January, my granddaughter left the state for work and I was diagnosed with a foot injury that required surgery. I notified Planet Fitness that I needed to cancel both memberships. They continued charging my credit card for 2 months after cancellation. I filed a complaint with the Better Business Bureau and with my bank regarding these charges. I was given a refund by my bank and was told that unless Planet Fitness could prove I owed the money, consider the membership cancelled. Well I didn't hear anything from Planet Fitness, the Better Business Bureau was satisfied that I got my refund and so was my bank. I thought this mess was over until yesterday, I received notices from a collection agency stating I owe Planet Fitness $120.56 for each membership. Now I'm about over the stupidity that they seem to perpetuate. I am filing a formal complaint with the Consumer Protection Agency and hoping everyone that has had a problem with them will do the same. It's about time a Class Action Suit was filed against them for their shear ignorance of the law. Join me and start filing complaints with the Consumer Protection Agency, let's see how they like it when it happens to them.
Company information:
Planet Fitness
910 S Atlantic Ave
Ormond Beach, Florida
United States
Phone: 386/677-4000
planetfitness (dot) com
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